Introducing Accessible Communications, a new book by myself and Lisa Riemers

Accessible Communications: Create Impact, Avoid Missteps and Build Trust was written for every communicator who’s ever felt unsure about how to make their work more inclusive or is overwhelmed by the rules and regulations around accessibility.

This book is practical, honest, and filled with real-world examples because accessibility doesn’t have to be complicated. It’s not about perfection. It’s about making sure everyone has access to the information they need in a way that’s clear, respectful, and human.

If you’ve ever wondered whether that PDF is accessible, or how to make your social media more inclusive, or whether your internal messages are leaving someone behind, this book is for you.

It’s the guide I wish someone had handed me when I first started learning how to do accessibility right.

Written with mid-level professionals in mind, it covers everything from emails and documents to video captions and inclusive language, so you can feel confident creating communications that don’t just check a box but actually make a difference.

This isn’t just for accessibility experts (though they’ll probably love it too). Accessible Communications was written for the busy, thoughtful communicators who want to do better but don’t always know where to start.

It’s for the communications manager who’s juggling deadlines and wondering if there’s a simpler way to make documents more inclusive.

For the marketing specialist trying to figure out how to write alt text that actually works.

For the PR professional who wants their crisis comms to reach everyone, not just some.

And for the internal comms lead who knows that accessibility matters just as much inside the organization as it does outside.

If you’re someone who creates content, whether it’s emails, reports, social posts, newsletters, or videos, and you want to make sure your work reaches everyone, this book was written with you in mind.

It’s not about getting everything perfect. It’s about making communications more human, more thoughtful, and more inclusive, one piece at a time.

Writing Accessible Communications wouldn’t have been possible without the incredible partnership of Lisa Riemers. Lisa is a UK-based communications and digital accessibility consultant who brings a sharp eye, a deep well of knowledge, and a truly human approach to everything she does. You can learn more about her work at lisariemers.com.

We came together from opposite sides of the Atlantic with a shared belief: that accessible communication is not just a skill; it’s a responsibility and one that’s absolutely doable when people are given the right tools and support.

Lisa’s experience in public sector comms, inclusive design, and digital strategy added so much to this project. We balanced practical advice with policy insight and personal stories with professional strategies to make this book feel as real and useful as the conversations we’ve had with clients, colleagues, and community members.

Working with Lisa pushed me to think deeper, write clearer, and hold firm to the idea that accessibility should be baked into our work, not bolted on at the end. I couldn’t have asked for a better partner in bringing this book to life.

We’re incredibly proud to be publishing Accessible Communications with Kogan Page, a publisher known for championing forward-thinking, practical books that help professionals grow, lead, and make real impact.

From the very beginning, the team at Kogan Page understood that this book wasn’t just about communications, but that it was about equity, inclusion, and trust. They saw the value in creating a resource that bridges the gap between accessibility standards and everyday practice, and they supported us every step of the way. 

It means a lot to work with a publisher who shares our commitment to clear, inclusive, and human-centred content, and who understands the urgency of making accessibility part of the conversation in business, marketing, and communications.

With Kogan Page behind us, we’ve been able to shape this book into something we truly believe will help professionals not just meet expectations but raise the bar.